As summer came to its end, we ramped up our efforts to bring you more updates. In the moth of September we’ve been focused on updating our Chapter Management features as well as some updates on the Event Management solution. Here are all the highlights from September.

Automatically Populate Billing Information When Registering for an Event

From now on, you won’t need to re-enter the address information on the ‘Attendee Information’ step, but only on the ‘Billing Information’ step. This proposed enhancement aims to streamline the end-user experience and improve the event registration process.

Here's how the enhancement works:

Case #1: First-Time User or Not Signed-In User

If the user has entered their address in the ‘Attendee Information’ section (and it's a mandatory field), the system will automatically populate the same address in the ‘Billing Information’ step. The system will only autofill fields that were previously filled out by the user in the ‘Attendee Information’ section.

Case #2: Signed-In User

1. If there are no address fields in the ‘Attendee Information’ section, or they are not marked as mandatory, the system will populate the information from the user's organization ‘Contact profile’.
2. If there is no previous Contact profile for that user, the system will check the ‘User profile’ and populate the address information from there.
3. If there is no User profile or the address information is not available, the fields will be left empty, and the user will be required to manually input the information.

Additionally, for scenarios involving the purchase of multiple tickets, the address will be taken from the first attendee's address to simplify the process further.

Add or Remove Chapter Membership in Chapter Inclusion Mid Term

This feature will additionally enhance the Chapter Inclusion functionality by allowing you to add and remove chapters based on needs and their members wishes.​​

Once you’re on the ‘Member profile’, when you click on the ‘+’ icon for Membership, in the modal you will see an ‘e-mail notification checkbox’ feature. If it’s enabled, it will inform the member of the changes. On the ‘Activity Timeline’ you will see who updated the membership, date and time of the update as well as the sum of updated items - removed and/or added.

On the Member’s side, we’ve added a new section for ‘Chapters’ in which we display the list of all chapter the member is part of. Once you click on the chapter, it leads to the chapter’s My Glue Home page.

Wait, There is More!

• Improved survey workflow for campaigns and 2 new survey sample templates for events.

• The system now supports setting minimum to maximum number of chapters end members can select (advanced settings for chapter inclusion section of membership).

• Stripe fees are now synced with Glue Up platform.

• Session registration is now available on our MyGlue app.

Stay Tuned!

We’re always looking to make your experience of using Glue Up better. We’ll keep you updated as we ship more improvements with the next Product Monthly Updates post.

For any questions, as always, reach out to our Customer Support. To learn more about Glue Up and how it can help your Organization, book a free demo today.