In the new world of technology, digital transformation has become a necessary step for businesses and organizations to remain competitive and relevant. The same holds true for multi-chapter organizations.

Digitization of chapter management processes and systems can improve efficiency, reduce costs, enhance member engagement and experience.

In this article, we will explore how multi-chapter associations can digitize their old systems and modernize their platforms by embracing digital transformation and leaving their old systems behind.

If you’re unsure about where you are in the digital transformation process or feel that you need more information on what it means for your organization, be sure to check out our 16-step roadmap for digital transformation.

Step 1: Assess Existing Systems and Processes

The first step towards digitization is to assess the current systems and processes in place.

Chapter-based organizations should identify outdated systems that are hindering the organization's growth and performance.

This could be in the form of manual processes, outdated software, or disjointed systems. Once these systems have been identified, it is important to prioritize them based on their impact on the organization.

Step 2: Identify New System Requirements

The next step is to identify the requirements for the new system.

Chapter-based organizations should assess their needs and requirements and seek input from members and stakeholders to ensure that the new system meets their needs.

This could include features such as event management, communication tools, member portals, and member management.

Step 3: Find The Right Software

Once the requirements have been identified, multi-chapter associations can then explore different platforms and solutions that can meet their needs. This could involve selecting a vendor or working with an internal IT team to develop a custom solution.

When selecting a vendor, it is important to evaluate their capabilities, experience, and support services. The vendor should have a proven track record of delivering similar solutions to other organizations.