Learn how Fast Forward has evolved with the ever-changing technology landscape by partnering with Glue Up
Fast Forward is an interactive marketing agency that operates at the intersection of information technology, marketing & events. With over 12 years of experience, they specialize in delivering member management, administrative, operational, and interactive engagement solutions for associations, member organizations, event organizers, chambers of commerce & NGOs.
Sharing their journey towards their success as a Glue Up partner was Jerome Wiehe, Managing Director at Fast Forward. Here’s what he had to say:
We discovered Glue Up in mid-2021 while researching member management solutions for an association client we had previously worked with on several event technology and mobile app solutions. After looking at a range of possible solutions, I discovered Glue Up, and their all-in-one solution met all my clients' feature requirements and was the ideal software to present to them.
Fast Forward has evolved with the ever-changing technology landscape by partnering with Glue Up, whose mission is to transform how professional communities enable and enrich relationships with its all-in-one engagement management ecosystem. We can provide clients with a full suite of tools designed to streamline operations, modernize processes, and eliminate engagement challenges through our partnership.
As a Glue Up partner, we assist clients in successfully integrating the platform into their organizations and provide ongoing administrative, staff training, and system support services. We further assist them in community engagement strategy, digital marketing, and event support. In addition, we constantly strive to meet their unique challenges and requirements.
First and foremost, we're looking to save our clients' time by automating repetitive tasks and manual workflows and eliminating the need to use multiple software solutions to manage their administrative, communication, reporting & event processes. Secondly, we wanted to provide ways for organizations to enhance their community engagement processes and use a solution to facilitate and improve the contact or member conversion.
Glue Up's customer support and technical support have been excellent. Every question or concern we've had has been dealt with professionally and timely. Glue Up team is always helpful and accommodating to discuss our concerns and is open to suggestions on system improvements.
The Glue Up system is highly customizable and has an extensive set of features that can make administering member-based organizations intuitive. It’s an all-in-one solution that saves time and boosts productivity. Many organizations are looking to digitally transform and automate their processes due to the current market forces. This transformation is developing at a rapid rate. Thus, it would be a great win for any organization looking to join Glue Up’s Reseller Program and help spread the platform throughout the world.
My main concern was whether a dedicated support structure would be in place. This was laid to rest when the Glue Up team assigned customer support. We have multiple support touchpoints available to us as a partner, whether from a sales perspective, technical or customer support.
We are relatively new to the Glue Up family but pride ourselves on the successful website launch and integration of the Glue Up system for The South African Society for Labor Law.
The COVID-19 pandemic brought about a massive change in the way many organizations run their operations. Many companies became more accepting of digitizing their processes to improve their performance and reduce their costs. Our partnership has allowed us to streamline the process, automated member management, event, and community engagement solutions to member-based organizations accessible from anywhere in the world.
“The breadth of features, the way the different modules integrate so cleanly between each other, the continuous development of new integrations, and the local support provided by the Glue Up Africa team sets them apart from their competitors. They are a pleasure to work with!”
Jerome Wiehe, Managing Director at Fast Forward
As we progress into the new year, we are excited and elated to increase our clientele with Glue Up’s platform and tremendous support. We look forward to evolving and providing our clients with the best solutions tailored to their unique requirements. We are excited to expand into the Mauritian market and grow our client base in South Africa and Mauritius.
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