As an association manager, purchasing subscription management software for your organization could be a game changer in managing and streamlining your members' subscriptions, payments, and overall experience.
But to make the right decision, there are several factors to consider. In this blog, we have outlined 8 questions an association manager should consider, along with the answers that will guide your decision.
What Is a Subscription Management Software for Associations?
Subscription management software is a specialized tool designed to assist member-based organizations associations, clubs, or organizations in managing and streamlining their members' subscriptions. This type of software typically includes features for:
- Collecting payments
- Managing renewals
- Tracking member activity
- Providing member support
Key functionalities often include automated billing, member segmentation, customizable reporting, secure data handling, and sometimes features like event management or ticket sales.
The goal of these systems is to reduce the administrative burden on staff, improve the accuracy of member records, and enhance the member experience through efficient, automated processes.
In addition to core functionality, some advanced platforms like Glue Up often come with value-added features such as analytics, reporting, and integrations with other systems. They serve as a one-stop shop for managing all facets of an association's subscription needs.
How Many Types of Subscription Management Software Are Available for Associations?
Subscription management software for associations can be categorized into three types based on the features they offer:
1. Payment Processing Software
This is the simplest form of subscription management software that enables you to handle payments for membership dues, event registrations, and donations. However, since these solutions are not specifically designed for member-based organizations, integrating them with your existing operations can be challenging.
2. Donation Management Software
Donation management software assists associations in managing their donations, including online donations, recurring donations, and in-person contributions. This type of software is particularly beneficial for non-profit organizations that actively seek donations.
3. All-In-One Subscription Management Software
This comprehensive software is specifically designed for associations, providing them with a centralized platform to manage all their operations. With this type of software, organizations can handle member data, including contact information, dues payments, and event participation, all within a single system.
What Are the Benefits of Subscription Management Software for Associations?
Subscription management software can save associations time and money and can help them provide a better experience for their members.
Here are some of the benefits of using subscription management software for associations:
1. Efficient Membership Management
Subscription management software automates the entire membership process, from registration to renewal. It allows associations to easily track and manage member information, including contact details, payment history, and membership status.
This streamlines administrative tasks and reduces the need for manual data entry.
2. Simplified Subscription Renewals
The system provides automated reminders and notifications to members about upcoming subscription renewals. As a result, it simplifies the renewal process and increases the chances of timely renewals, ensuring a steady and predictable revenue stream for the association.
3. Online Payment Processing
Subscription management software integrates with secure online payment gateways, enabling associations to collect membership fees and other payments electronically. Thus, it encourages members to make payments promptly while reducing the administrative burden of manual payment handling.
4. Access Control and Member Benefits
The software allows associations to set up access control features, granting different levels of membership benefits based on subscription tiers or categories. Members can access exclusive content, participate in member-only events, and enjoy other privileges based on their subscription level.
5. Reporting and Analytics
Subscription management software provides comprehensive reporting and analytics features.
Associations can generate reports on membership growth, revenue, engagement metrics, and other relevant data. This helps in making data-driven decisions, identifying trends, and understanding member preferences.
6. Improved Communication and Engagement
The software typically includes communication tools such as email automation and member portals. Thus, associations can easily communicate with members, and send newsletters, event updates, and targeted announcements.
This improves member engagement, fosters a sense of community, and strengthens the association's relationship with its members.
7. Scalability and Growth
As associations grow, managing subscriptions manually becomes increasingly challenging.
Subscription management software offers scalability, accommodating a growing membership base without overwhelming administrative resources. It provides a solid foundation for associations to expand their operations and effectively manage larger member communities.
What Are Some Key Features to Look For in Subscription Management Software?
When choosing an association subscription management software, consider the following key features:
- Automated Recurring Billing: This feature allows you to set up automatic payments for your subscriptions, so you don't have to worry about manually renewing them.
- Customer Management: Look for good subscription management software that allows you to manage your members' information, including their contact details, subscription history, and billing information.
- Invoicing: Ensure the software you are considering can create and send invoices.
- Reporting: A good subscription management software should provide you with reports on your subscription data, so you can track your progress and make informed decisions about your business.
- Security: Always check out for their security features. Check if they are SSL encrypted and are compliant with the security laws like GDPR and CCPA.
- Support: A good subscription management software should offer 24/7 support in case you have any questions or problems.
These are just some of the key features to look for in subscription management software. When choosing software, it's important to consider your specific needs and requirements. It is also important to keep in mind that your needs may change over time. So make sure to choose software that is flexible and can be adapted to your changing needs.
What Are Some Potential Challenges and Solutions That Come With the Software?
Implementing new technology can come with its own set of challenges, including resistance to change, cost implications, and data migration issues. However, these can be mitigated with proper planning, budgeting, and user training.
Choosing a software provider with robust customer support can also help overcome any teething problems. For example, Glue Up provides comprehensive customer support to all associations, assisting them in overcoming any initial challenges they may encounter. Additionally, the team offers training and ongoing support to help associations effectively navigate the platform.
What Are Some of the Top Subscription Management Software for Associations?
- Glue Up: Glue Up is a comprehensive subscription management software for member organizations. It takes care of all your membership workflows including memberships, event management, email campaigns, and donation processing.
- iATS Software: iATS Software is primarily a payment processing software that helps organizations process online payments, recurring payments, and in-person payments.
- Zuora: Zuora offers several payment features, including billing, revenue recognition, and customer relationship management (CRM).
Can I Integrate the Software With My Existing Systems?
Yes, you can integrate an association subscription management software with your existing systems. There are a few different approaches to this.
One option is to utilize a third-party integration platform. This platform enables you to connect your association subscription management software with various applications such as your website, email campaigns, event management tools, and accounting software.
Another method involves leveraging the software's API directly. By utilizing this approach, you can establish a direct connection between your association subscription management software and other applications.
If you're seeking a comprehensive solution that consolidates all your management workflows in one place, Glue Up is the perfect fit for you. It serves as an all-in-one engagement management solution, allowing you to efficiently manage all your membership activities.
Here are some advantages of using consolidated software over integrating it with existing software:
- Streamlines data and operations
- Reduces costs and saves time
- Improves accuracy and efficiency
- Ensures brand consistency
Furthermore, depending on your organization's requirements, you can extend the functionality of your subscription by adding website management, event management, chapter management, or even speed networking capabilities.
What Is the Cost of Subscription Management Software?
Subscription management software can range in price from a few hundred dollars per month to several thousand dollars per month. It's important to choose a solution that fits your budget. You can find the right plan for your organization by
getting a quote here.
Choosing the right subscription management software can greatly enhance member satisfaction, amplify your organization's impact, and yield significant time and cost savings. If you would like to learn more about the ideal software for your needs, please don't hesitate to contact us.
You can also get a demo of Glue Up's comprehensive subscription management software, which offers a range of solutions to elevate your organization's payment requirements.